HOW TO BOOK
1. CLICK WEEKEND PACKAGES OR WONDERFUL WINTER ABOVE FOR FULL PACKAGE DETAILS
You can check our package prices and book on-line via our Secure Server.
We accept all major credit/debit cards.
We only need a deposit to secure the booking. The balance is due 28 days before arrival.
You can also call us on 01253 858993 to book.
1.SEND US YOUR ENQUIRY
Use the 'Send Us an Enquiry' button, to send us details of your numbers, date of arrival and requirements.
2. OUR REPLY
We will send you an email reply within 24 hours, which will provide details of your booking, together with
costings of hotel and anything else you have requested. Also included, will be details of how to pay your
deposit, via credit/debit card or cheque.
3. ANY QUESTIONS/CLARIFICATION?
You can email us, or ask us to call you to discuss any questions you may have prior to booking.
4. PAYING YOUR DEPOSIT
If your stay is more than 28 days away, then we only need a £20 per person deposit for a two night stay,
a £30 deposit per person for a three night stay or
£40 per person for a four night stay, to secure your booking.
The deposit is non-refundable, so make sure that everyone in your party understands that if they cancel,
they will lose their deposit. If your stay is within the next 28 days, then we will need payment in full to
secure your booking. Again, once we have received payment, no refunds can be offered. You can pay your
deposit by credit or debit card. You can pay on-line via our Secure server with your card.
5. DEPOSIT CONFIRMATION
Once your deposit payment is processed, we will send out a deposit confirmation, which will provide details
of your hotel, and any other tickets or activities that you have booked.
6. BALANCE PAYMENT
Your balance is due 28 days before your arrival date. We will send out a reminder 7 days before your balance
is due. Again you can pay via debit/credit card or cheque. Cheques must be received 3 working days prior to your payment due date, to ensure that the cheque clears by your due date. You will then receive your final confirmation, which includes all tickets/passes and directions to the hotel.
Any people cancelling more than 28 days before arrival will lose their deposit. Any cancellations less than
28 days before arrival will be liable for the total amount of the booking.